Sale Policy

SALE POLICY

1. Payment Terms

• Orders will be processed with a partial payment of 5-15% of the total order value.
• The remaining balance must be cleared at the time of delivery. Such orders will be treated as Partial COD orders or PPCOD

2. Order Cancellation

• Orders once placed can only be canceled at the discretion of Chic Therapy.
• Cancellation approval depends on the order processing stage, shipping status, and payment terms.

3. Returns & Exchanges

• Returns or exchanges are only accepted if:
• The wrong product has been delivered.
• The wrong quantity has been delivered.
• Customers must provide an unboxing video as proof for return/exchange requests.
• Return/exchange approval is at the sole discretion of Chic Therapy.

4. Handmade Product Disclaimer

• All Chic Therapy products are handcrafted by artisans, leading to slight variations in color, design, and texture.
• These natural variations are not considered defects and do not qualify for returns or exchanges.

For further assistance, reach out to us at chictherapy@outlook.com or call us at +91 9167773720.

By purchasing from Chic Therapy, customers agree to the terms outlined in this Shipping & Sale Policy.