We value your trust and are committed to protecting your personal information. By using our website, you agree to the terms of this Privacy Policy.

We may collect the following information:

• Name, email address, phone number
• Billing and shipping address
• Payment details (processed securely via third-party gateways)
• Order and transaction history

• IP address, browser type, device details
• Pages visited and interaction behavior
• Cookies to improve user experience and website functionality

You may disable cookies in your browser, but some features may not function properly.

• To process and fulfill handcrafted jewellery orders
• To provide customer support
• To improve website performance and user experience
• To detect fraud and ensure secure transactions
• To send order updates and service-related communication

With your consent, we may send promotional emails, SMS, or offers.

You can opt out at any time using the unsubscribe option.

We may share your data with:

• Payment gateways
• Logistics partners
• Service providers (IT, analytics)
• Legal authorities when required by law

We do not sell your personal data without your consent.

We use secure servers and encryption to protect your data. However, no system is completely secure.

Your data is retained only as long as necessary for business, legal, and operational purposes.

You have the right to:

• Access your data
• Request correction
• Withdraw consent
• Request deletion

Contact us to exercise these rights.

Our website may contain links to external websites. We are not responsible for their privacy practices.

Our website is not intended for individuals under 18 years of age.

This policy may be updated from time to time. Continued use of the website constitutes acceptance of changes.

For concerns or complaints:

Email: chictherapy@outlook.com
Response time: within 48 hours

This Policy is governed by Indian law.

Jurisdiction: Courts of Mumbai, Maharashtra.